Blizzard boss Mike Ybarra has confirmed that the team hopes to have “fixed” the bug that’s preventing some Diablo 4 players from progressing and collecting their rewards in the new season by 15th August.
After tweeting his progress thus far, confirming that he had fully completed Season 1, Ybarra received a reply from a Diablo 4 fan who said: “Unfortunately some of us cannot do this due [to] a bug”.
The issue sees players stuck at Slayer level because the game won’t accept that they’ve completed the A Boon in the Tide quest no matter how many times they attempt to open the Tortured Gift Helltide chest.
Consequently, dozens of players have posted on the game’s official forums to report the issue in several different threads.
Ybarra replied directly to the player to acknowledge the issue, replying: “It’s being fixed in a few days, I think the goal is [15th August]”, intimating that a fix won’t be rolling out with Patch 1.1.1. which is expected next week.